WhatsApp:+86-19811970751 | Email: info@jekazled.com

Política de envío

Shipping Detail:

1.Free Shipment for Order amount over 999USD.

In order to serve our worldwide customers better, our company provides unified shipping cost of all the orders, that is, each order delivery fee is First weight(2000g) of $45, continued weight of $10/500g. In order for the goods to arrive in your hands as soon as possible, some of our products will be shipped in DHL Express | UPS | FedEX | TNT | EMS | By Sea or By Air.

There is no minimum order quantity, no other additional conditions.

2.Please confirm your ADDRESS carefully once you make the order. We will send the products to you at once after payment is received.

3.Items are shipped from China using airmail; reach most of the countries within 10~20 business days.

4.Please contact us if you don't receive the products in 30 days. And please give us 3 working days for check the undelivered package and the reason. If its our problem, we will refund the money to you.

5,For reasons that are well known, the value we fill out will be lower than the actual price.If a European customer needs to declare it truthfully, please let us know your EORI or IOSS number. 

 

Payment:

1.We accept Paypal,Credit Cards,West Union,Alipay, TT here.

2.All major credit cards are accepted through secure payment processor Paypal.

3.Please make sure you read the entire description that all products are free shipment and tax included, no need pay it extra when place the order online.

 

Return:

1.A Full refund will be give if items are returned in their original condition.

2.,Merchandise which is damaged or missing component is not refundable.

3.Buyers are responsible for return shipping with proper packaging.

4.Once receiving items, we will refund you immediately.

 

Warranty:

1. We will provide 30 days warranty.

2.Buy are only responsible for the return shipping fees for the return shipping fees for warranty items. In most cases, buyers will only have to return the problem components rather than the entire package.)

3.Before returning items, please make sure you get to our return address, and write "gift" on the delivery sheet. Please use regular postal service and give us the tracking number. Once we receive the items, we will repair them of exchange them asap.

 

Feedback:

1. We reply on our reputation and customer satisfaction to succeed. Therefore, your feedback is extremely important to us. Please leave good feedback to us if you are satisfied with our goods and service.

2.We care about our valued customers, and will always do our best to help you.

3.Please give us the opportunity to resolve any problem. We understand the concerns frustrations you may have, and will do our best to solve the issues.

4.Please email us before leaving any negative feedback or opening any dispute on the site. We will help you solve the problem.

 

Other Policies:

1. We are not responsible for any custom duty or import tax.

2.All emails will be answered within 24 hours. If you don't receive our reply, please kindly re-send your email and we reply to you asap.